Admin

Media Services

The Library, Digital and Device Care team is providing services for students, Face2Face & [email protected], by appointments only.

Appointments


Library Services, Digital and Device Care Schedule

Day

Time

Student Type

Appointment Types

Location

M, T, R, F

11:30 am - 12:30 pm

[email protected]

Open Device Care - No appointment necessary

Laptop issues, log in issues, etc

Gym Concession Stand (Bld 4)


 
By Appointment only                            Ongoing

Face2Face

Laptop Issues


Login/Access Issues


 

Student will be pulled from class to the nearest Collaboration Space


 

Library services

 Ongoing  Both [email protected] and Face2Face  Media center book check out  LaunchED students will pick up books in front office

Face2Face students - books will be delivered to classroom


Glossary of Services

Laptop Issues: This is something not working properly – won’t charge, screen is black, won’t turn on, damaged, camera is not working, etc.

Login/Access Issues: You are unable to login to your laptop, you are missing classes in Canvas, you cannot access Skyward, you cannot access your online textbooks, your Google account isn’t working, etc.

Need a Laptop: You do not have an OCPS device checked out to you.

Need a Hotspot: You do not have access to internet at home.

Library Materials: This when a student would like to check-out a book from our IMS library.

Ask a Librarian: This is when a student needs help accessing a resource, trying to figure out how to make something work digitally, can’t seem to find an answer to something, etc.

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