Admin

Media Services

The Library, Digital and Device Care team is providing services for students, Face2Face & [email protected], by appointments only.

Appointments

 

Library Services, Digital and Device Care Schedule

Day

Time

Student Type

Appointment Types

Location

M, T, R, F

9:30 - 11:00

[email protected]

Laptop Issues

Login/Access Issues


Library Materials

Gym Concession Stand (Bld 4)


BBB via Canvas/Student Info Page


Pick-Up in the Front Office

M, T, R, F

1:00 - 2:00

Face2Face

Laptop Issues


Login/Access Issues


Library Materials

Student will be pulled from class to the nearest Collaboration Space

Drop-Off to Student’s Class

M, T, R, F

9:30 - 11:00

1:00 - 2:00

All Students

Need a Device


Need a Hotspot

Pick-Up in the Front Office


Pick-Up in the Front Office

W

9:00 - 9:30

All Students

Ask a Librarian

BBB via Canvas/Student Info page



Glossary of Services

Laptop Issues: This is something not working properly – won’t charge, screen is black, won’t turn on, damaged, camera is not working, etc.

Login/Access Issues: You are unable to login to your laptop, you are missing classes in Canvas, you cannot access Skyward, you cannot access your online textbooks, your Google account isn’t working, etc.

Need a Laptop: You do not have an OCPS device checked out to you.

Need a Hotspot: You do not have access to internet at home.

Library Materials: This when a student would like to check-out a book from our IMS library.

Ask a Librarian: This is when a student needs help accessing a resource, trying to figure out how to make something work digitally, can’t seem to find an answer to something, etc.

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